IT Services

Our experience in delivering IT Services enabled us to gain a unique perspective on how to assemble the best talent
to achieve client’s business goals. This perspective, combined with our project management experience, allows us to deliver efficient affordable IT Services.

Digital Transformation

WITH Sydata

Our digital services are built to solve the real problems people face using modern technologies. By using a Human Centered Design approach we are able to engage users at every stage in the development cycle, which results in the solutions they need. We employ industry standard practices for usability research, accessibility and delivering digital services. Our team are experts in implementing all techniques from the USDS Digital Services Playbook and applying USDS and 18F Web Design Standards.

To ensure maintained functionality and ease of use, we refactor our applications when necessary to make use of modern technologies. We also work closely with end users and apply the concepts of Human Centered Design to successfully update legacy applications in an effort to improve overall usability. We are guided by modern web standards, such as HTML5 and CSS3, and web technologies such as JQuery, Bootstrap, AngularJS, React.js, and Font Awesome. Our resulting improvements are more visually elegant, interactive, and intuitive for all future users.

We have committed ourselves to the Digital Transformation initiatives, which enables the American people to access services securely, anytime, anywhere and on any device. Our years of experience in building such software solutions have prepared us with the skills to take on any challenge the clients might face. Previously, we have worked with clients in building applications in AI and IoT, and we are currently developing digital services for many of our clients.

When working with the government on new digital projects, we focus on automation, achieving Authority to Operate (ATO) early, and then often thereafter through automation. We work within GovCloud to host sensitive data and continuously run accessibility and security scans to ensure that the information being included on a specific site or through a specific application can be accessed by all in the most secure manner possible. Because current government systems were built in isolation from one another, many of them contain the same data.This data redundancy can lead to issues, and human error from managing such systems can also create problems. Using modern services and messaging frameworks, the Sydata team is able to integrate these systems to talk to each other, reducing both human error and the problems that can result from duplicated data.

Our AI support includes reasoning, knowledge, planning, learning, natural language processing (communication), perception and the ability to move and manipulate objects. We meet the business requirements and objectives to create the expected value and ROI. We consider privacy or regulatory risks over data disclosure or misuse. We review AI infrastructure to understand weakness or threats.

Sydata supports the client’s Innovation Team to build and test a rapid prototype for an end-to-end IoT platform from physical IoT hardware that includes various sensors, Connectivity and Cloud hosted device console to measure client’s equipment. Specifically, Sydata assists in attaching IoT hardware with sensors to various pieces of equipment. 

Part of the scope of any pilot is to determine the equipment that, if tagged with IoT hardware, would yield the most valuable data. Sydata ensures that these IoT hardware attached to the wide range of equipment did not cause any damage on connection or removal.

Our support includes designing, developing, integrating, and provide post implementation support to the Sensor Technology, Connectivity and Data Extraction, Operational and Cyber Security, and Workshop and On-Going Support.

Enterprise Solutions

At Sydata

Sydata’s operational, analytic, consulting, and transformational services make effective use of industry leading-edge practices, standards, and innovations to enable and optimize the full lifecycle of the enterprise IT environment. Through our robust framework of best practices, we bring together a variety of industry standards, including ITIL and CMMI. In addition to encompassing the full extent of today’s enterprise IT environment, Sydata’s solutions and services are modular and configurable, vendor and technology neutral, and implemented by fully certified and experienced personnel. We provide rapid, cost-effective, and low-risk implementation of next generation capabilities with ease, agility, and measured security.

Our major capabilities include:

  • Enterprise Infrastructure/Network Solutions
  • Enterprise Data Centre Solutions
  • Enterprise Application Solutions
  • Enterprise IT support services
  • Enterprise IT professional and technical services
  • Desktop and Mobile Device Management

Enterprise Infrastructure/Network


Today’s information, communications, and data requirements continue to increase exponentially, which means a secure, well designed network infrastructure is critical to mission success. Sydata’s solutions allow our customers to efficiently achieve their missions with seamless, well-managed enterprise infrastructures. Our infrastructure/network solutions include:

  • Infrastructure transformation
  • Infrastructure architecture planning and design
  • Enterprise IT systems engineering and integration
  • Networks and Network Operations Center design, management, and operations
  • Network security operations
  • Networks Operations Security Center design, management, and operations
  • Wireless mobility support services

Enterprise Data Center


As the federal government sets tougher goals for agencies to consolidate thousands of data centers, Sydata’s Enterprise Data Center (EDC) solutions can help clients reduce operating costs and increase efficiency. Our EDC solutions include:

  • Cloud computing services
  • Data center design and management
  • Data center modernization and optimization
  • Data center consolidation
  • Virtualization services
  • Disaster recovery/Continuity of Operations (COOP) planning
  • Technology refresh planning and implementation

Enterprise Application


The appropriate enterprise IT infrastructure is crucial to the efficient delivery of services to government agency customers, both internally to each government agency and also to their public sector customers. Sydata’s application-related offerings ensure that clients have the network and storage capacities to achieve the highest operational efficiency and effectiveness for legacy, developing, and next-generation applications and architectures. Our enterprise application solutions include:

  • Application scale and performance monitoring and testing
  • Application integration
  • Application migration
  • Application modernization
  • Infrastructure design and transition
  • Agile software engineering and development


Lean Agile Scrum Enterprise – our methodology has yielded outstanding results in software development. It enables quick development cycles with shortened time-to-release, significant cost savings, and greater end-user satisfaction. Our cloud-based lab environment enables Agile software and application development systems integration, and testing

Enterprise IT support


Sydata continues to refine our modular yet integrated methodology by incorporating a robust range of proven industry best practices and uniquely tailoring our approaches to each customer’s specific environment. We realize that the efficient operation of enterprise IT infrastructures requires disciplined, value-added solutions that are grounded in world-class IT service delivery industry standards. Our enterprise IT support services include:

  • Enterprise IT program, project, and portfolio management
  • Enterprise IT service management
  • Enterprise IT change management
  • Capacity and availability planning
  • Enterprise-wide asset and configuration management
  • Enterprise-wide release and deployment management
  • Service desk support
  • Desk-side, field, and OCONUS installation and support
  • Application support
  • Knowledge management system development and implementation
  • Information assurance implementation

Enterprise IT professional and technical


In the constantly changing enterprise IT domain, federal agencies may not have the specialized expertise to make informed decisions. To help our customers avoid making short-term decisions that have adverse long-term consequences, Sydata provides essential professional and technical services that enable our clients to establish an optimum path for their future.

With our powerful modeling and simulation services, we calculate the exact staffing requirements our clients need to support their IT infrastructures. This capability eliminates guesswork, inspires confidence, and ultimately allows our clients to achieve their Service Level Agreements in the most cost-effective way possible, our professional and technical services include:

  • Enterprise operations process transformation and certification
  • Modeling, simulation, and analyses
  • Independent validation and verification
  • Subject Matter Expert (SME) engineering specialty support
  • Test and evaluation services
  • Enterprise IT supplier/vendor relationship management

Desktop and Mobile Device


Our world-class desktop and mobile device management solution covers more than desktop and mobile devices. We support wearable devices and can accommodate any future device support driven by technology advancements. Our solution is based on proven, repeatable processes that are tailored to the requirements of each individual engagement, it is fully compliant with ITIL best practices. From Virtual Desktop Infrastructure (VDI) to secure mobility solutions, we also provide the tools and strategies that help CIOs and CTOs bring today’s technology safely into the enterprise.

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